Frequently Asked Questions
General Questions
Are all products authentic?
Yes. All items are sourced directly from authorized U.S. retailers, wholesalers, and certified suppliers. We do not sell third-party or repackaged products.
Do I have to pay customs fees?
No. All products in our store are under the $50 duty-free limit, which means you will not be charged any additional customs or import fees upon delivery.
How long does delivery to Cambodia take?
Most orders arrive within 5–10 business days, depending on location and courier processing. You will be notified when your order ships.
Do you deliver nationwide?
Yes. We deliver to Phnom Penh, Siem Reap, Battambang, Kampot, Sihanoukville, and all other provinces across Cambodia.
What payment methods do you accept?
We accept major international payment options and secure digital payments. All payments are processed safely through trusted gateways.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number so you can follow your package until it is delivered to your doorstep.
Are baby formula and vitamins stored safely?
Absolutely. All products are professionally stored, temperature-controlled when necessary, and packaged according to U.S. handling standards.
Can I order items not listed on the website?
We currently offer a curated catalog of best-selling U.S. products. If you’re looking for a specific item, feel free to contact us—it may be included in future updates.
Do you offer refunds?
Refunds are handled on a case-by-case basis for damaged or incorrect items. Due to product safety standards, returns of opened consumable items are not accepted.
Easily monitor your shipment from the USA to Cambodia.
A curated selection of America’s best-selling items.
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